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Home
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/Marie Fontaine

Author

Marie Fontaine

25 articles on the Fleetiqo blog

Turo Tips7 min read·May 29, 2026

Turo vs. Outdoorsy vs. RVshare: Which Platform Is Right for You in 2026?

Three platforms, three very different audiences. A US host's clear-eyed look at fees, payout timing, insurance, and what your vehicle should actually be listed on in 2026.

Marie Fontaine
Turo Tips5 min read·Apr 24, 2026

The Art of the Turo Trip Extension: How to Earn More Per Booking

Guests who want to extend their rental are a revenue opportunity. Here's how to make trip extensions smooth, profitable, and a reason for better reviews.

Marie Fontaine
Customer Experience6 min read·Apr 24, 2026

How to Handle Negative Turo Reviews From Guests Who Are Just Wrong

Sometimes a guest leaves a 2-star review that's factually inaccurate or completely unfair. Here's how to respond professionally — and how to minimize the damage.

Marie Fontaine
Customer Experience6 min read·Apr 24, 2026

What Makes a Perfect 5-Star Turo Experience From a Guest's Point of View

The 5-star Turo experience isn't about grand gestures. It's about getting the basics consistently right. Here's exactly what guests remember when they leave a perfect review.

Marie Fontaine
Best Practices6 min read·Apr 24, 2026

Setting Turo Vehicle Limits and Rules That Actually Get Respected

Rules on Turo are only as good as how clearly they're stated and how consistently they're enforced. Here's how to set vehicle rules that guests actually follow.

Marie Fontaine
Fleet Management6 min read·Apr 24, 2026

Spring Cleaning: Getting Your Rental Cars Ready for Peak Season

Spring is when rental demand starts to pick up. Make sure your fleet looks its best and is mechanically ready for the busy months ahead with this seasonal prep guide.

Marie Fontaine
Turo Tips6 min read·Apr 24, 2026

The Turo Superhost Status: What It Is and How to Get It

Turo's top host designation comes with real perks. Here's exactly what the criteria are and the fastest legitimate path to earning it.

Marie Fontaine
Turo Tips6 min read·Apr 24, 2026

How to Write a Turo Listing Description That Converts

Most Turo listing descriptions are generic, boring, and forgettable. Here's how to write one that builds trust, answers objections, and makes guests want to book.

Marie Fontaine
Industry Insights7 min read·Apr 24, 2026

Rental Car Road Trip: How Guests Use Turo for Epic American Adventures

Road trips in a rented car are becoming increasingly popular on Turo. Here's what guests do, what hosts need to know, and how to make road trip rentals work well.

Marie Fontaine
Turo Tips7 min read·Apr 24, 2026

How to Attract Long-Term Turo Rentals (Monthly Guests Who Pay More and Cause Less Hassle)

Weekly and monthly Turo rentals mean lower turnover, more stable income, and fewer cleanings. Here's how to attract them and structure them for maximum profitability.

Marie Fontaine
Turo Tips8 min read·Apr 24, 2026

Top 10 Mistakes New Turo Hosts Make (And How to Avoid Them)

Most new Turo hosts make the same predictable mistakes. Here are the top 10 — and exactly how to avoid each one.

Marie Fontaine
Customer Experience6 min read·Apr 24, 2026

What Guests Wish Turo Hosts Would Just Tell Them

Guest perspective flipped: here's what renters repeatedly say they wish hosts had told them upfront — and how providing this information turns good trips into great reviews.

Marie Fontaine
Turo Tips8 min read·Apr 24, 2026

Turo for Beginners: Your First 30 Days as a Host Explained

Just listed your first car on Turo? Here's a day-by-day guide to your first month — what to expect, what to do, and how to set yourself up for long-term success.

Marie Fontaine
Customer Experience5 min read·Apr 24, 2026

How to Handle a Guest Who Returns Your Car Dirty

Your car comes back looking like a fast food restaurant exploded in it. Here's how to handle it professionally, charge fairly, and protect your future bookings.

Marie Fontaine
Turo Tips6 min read·Apr 24, 2026

How to Increase Your Turo Star Rating When It's Slipping

Your star rating affects your visibility, your bookings, and ultimately your income. Here's a practical plan for recovering a slipping rating — and keeping it high.

Marie Fontaine
Market Guides7 min read·Apr 24, 2026

Miami Turo Market: What Hosts and Guests Need to Know

Miami is one of the hottest Turo markets in the US. Here's what makes it special, what challenges hosts face, and what guests should know before booking.

Marie Fontaine
Best Practices6 min read·Apr 24, 2026

Cleaning Your Rental Car Like a Pro Between Every Trip

A professionally clean car isn't just aesthetically pleasing — it directly affects your reviews, your pricing power, and your vehicle's long-term value.

Marie Fontaine
Customer Experience5 min read·Apr 24, 2026

How to Deal With a No-Show Guest on Turo

You've prepped the car, you're at the pickup location, and the guest is nowhere to be found. Here's how to handle a Turo no-show professionally and protect your income.

Marie Fontaine
Best Practices5 min read·Apr 24, 2026

The Guest Welcome Message Template That Gets 5-Star Reviews

A great welcome message takes 2 minutes to send and can dramatically improve your guest experience. Here's a template — and the psychology behind why it works.

Marie Fontaine
Customer Experience6 min read·Apr 24, 2026

How to Write Guest Reviews That Actually Help (And How to Respond to Bad Ones)

Reviews are a two-way street on Turo. Here's how to write reviews that add value — and how to respond to negative reviews without making things worse.

Marie Fontaine
Best Practices6 min read·Apr 24, 2026

Morning Checklist: What Every Rental Car Should Have Before a Guest Picks It Up

The difference between a 4-star and a 5-star review often comes down to the little details. Here's what to check every time before a guest takes your car.

Marie Fontaine
Turo Tips7 min read·Apr 24, 2026

Turo vs. Getaround vs. HyreCar: Which Platform Is Right for You in 2025?

Not all peer-to-peer rental platforms are the same. Here's how Turo, Getaround, and HyreCar compare — and how to decide which one fits your business.

Marie FontaineViews: 1568
Customer Experience6 min read·Apr 24, 2026

5 Things to Do When a Turo Guest Doesn't Return Your Car on Time

The clock is ticking, your next guest is arriving soon, and the current renter has gone silent. Here's the step-by-step on what to actually do.

Marie Fontaine
Turo Tips7 min read·Apr 24, 2026

The Art of the Perfect Turo Listing: Why Some Hosts Get 10x the Bookings

Your listing is your storefront. Here's exactly what separates a Turo listing that books every weekend from one that sits empty for weeks.

Marie Fontaine
Customer Experience7 min read·Apr 24, 2026

How to Handle a Rude Rental Customer Without Losing Your Mind (Or Your Rating)

Some guests are just... a lot. Here's how to handle difficult renters professionally, protect your business, and still end up with a 5-star review.

Marie Fontaine

The monthly Turo-host playbook

One email a month: what changed on the platforms, what other operators are doing about it, and the occasional thing we learned the hard way. No sequences, no upsells.

Fleet and Turo-host tips, about once a month. No spam, unsubscribe anytime — see our privacy policy.

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Fleet and Turo-host tips, about once a month. No spam, unsubscribe anytime — see our privacy policy.

Unsubscribe
Download on theApp Store

Product

  • Features
  • Booking Website
  • Turo Sync
  • Integrations
  • Group Buys

Orders

  • Track your order
  • Start a return
  • Hardware warranty
  • Shipping & returns

Resources

  • Help Centre
  • Blog
  • Changelog
  • Compare
  • ROI calculator
  • Who uses Fleetiqo
  • Developers & APIs

Company

  • About
  • Pricing
  • Security
  • Roadmap
  • Partners
  • Press kit
  • Careers
  • Book a demo
  • Contact
  • Status

Legal

  • Privacy Policy
  • Terms of Service
  • Refund Policy
  • Cookie Policy
  • GDPR Compliance
  • Sub-processors
  • Data Processing Addendum

Contact

Support:

support@fleetiqo.com

Sales:

sales@fleetiqo.com
Report a Problem

Social

  • AES-256 encryption at rest
  • GDPR compliant
  • Sub-processors published
  • Payments by Stripe
  • Service status

Made with ♥ in California & Quebec • © 2026 Fleetiqo • All rights reserved

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