1. Agreement to Terms
These Terms of Service ("Terms", "Terms of Service") constitute a legally binding agreement between you ("User", "you", or "your") and Fleetiqo ("Company", "we", "us", or "our") concerning your access to and use of the Fleetiqo website (https://fleetiqo.com) and mobile application (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
YOU MUST BE AT LEAST 18 YEARS OLD TO USE THIS SERVICE.
2. End User License Agreement (EULA) for Mobile App
If you access the Service through our mobile application available on the Apple App Store, your use is also governed by Apple's Licensed Application End User License Agreement (Standard EULA), available at: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
2.1 License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:
- Download, install, and use the mobile application on devices that you own or control
- Access and use the Service for your personal or internal business purposes
2.2 License Restrictions
You agree NOT to:
- Copy, modify, or create derivative works of the Service
- Reverse engineer, decompile, or disassemble the Service
- Rent, lease, lend, sell, redistribute, or sublicense the Service
- Remove, alter, or obscure any proprietary notices
- Use the Service for any illegal purpose
- Attempt to gain unauthorized access to the Service or related systems
2.3 Apple-Specific Terms
For users who download the app from the Apple App Store:
- Apple has no obligation to provide maintenance or support services
- Apple is not responsible for addressing any claims relating to the app
- Apple is a third-party beneficiary of this EULA and may enforce it
- You represent that you are not located in a country subject to U.S. embargo
3. Service Description
Fleetiqo provides fleet management software that enables users to:
- Track and manage vehicle fleets
- Monitor vehicle maintenance and expenses
- Manage rental operations and bookings
- Generate financial reports and analytics
- Store vehicle documents and records
- Collaborate with co-hosts and team members
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.
4. Account Registration and Security
4.1 Account Creation
To use the Service, you must:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Be at least 18 years of age
- Be legally capable of entering into binding contracts
- Not be prohibited from using the Service under applicable law
4.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
We are not liable for any loss or damage arising from your failure to protect your account credentials.
4.3 One Account Per User
You may only create one account. Creating multiple accounts may result in termination of all your accounts.
5. Subscription and Payment Terms
5.1 Subscription Plans
Monthly Subscription: $49.00 per month
- Billed monthly on a recurring basis
- Auto-renewable subscription
- Includes access to all features and services
- Unlimited vehicles and data storage
5.2 Free Trial
New users may be eligible for a 3-day free trial. After the trial period:
- Your subscription will automatically begin
- You will be charged the monthly subscription fee
- You can cancel anytime during the trial without charge
5.3 Payment Processing
- Payments are processed securely through Stripe or Apple In-App Purchase
- For mobile app subscriptions, payment is charged to your Apple ID
- You authorize us to charge your payment method on a recurring basis
- All fees are in U.S. Dollars (USD) unless otherwise stated
5.4 Automatic Renewal
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription fee.
5.5 Price Changes
We may change subscription prices with 30 days' advance notice. Price changes will apply to subsequent billing periods after notice is provided.
5.6 Taxes
All fees are exclusive of applicable taxes, which you are responsible for paying.
6. Cancellation and Refunds
6.1 Cancellation
You may cancel your subscription at any time:
- Through your account settings on our website
- Through your Apple ID subscription settings (for mobile app)
- By contacting our support team at support@fleetiqo.com
Cancellation takes effect at the end of your current billing period. You will retain access until that date.
6.2 Refund Policy
- No refunds for partial subscription periods
- No refunds for unused time in the current billing period
- Refunds may be issued at our sole discretion for technical issues
- For mobile app purchases, refunds are subject to Apple's refund policy
6.3 Account Termination by Us
We may suspend or terminate your account if you:
- Violate these Terms
- Engage in fraudulent activity
- Fail to pay subscription fees
- Use the Service in a manner that harms us or other users
Termination does not entitle you to a refund.
7. User Content and Data
7.1 Your Content
You retain all rights to the data and content you upload to the Service ("User Content"). By uploading User Content, you grant us a limited license to:
- Store, process, and display your User Content
- Provide the Service to you
- Backup and secure your data
7.2 Content Responsibility
You are solely responsible for:
- The accuracy and legality of your User Content
- Ensuring you have rights to upload the content
- Compliance with applicable laws regarding your content
7.3 Prohibited Content
You may not upload content that:
- Violates any law or regulation
- Infringes intellectual property rights
- Contains malware or harmful code
- Is defamatory, obscene, or offensive
- Violates privacy rights of others
7.4 Data Backup
While we perform regular backups, you are responsible for maintaining your own backup copies of your User Content.
8. Acceptable Use Policy
You agree to use the Service only for lawful purposes. You agree NOT to:
- Violate any applicable laws or regulations
- Infringe intellectual property rights
- Transmit harmful code, viruses, or malware
- Attempt to gain unauthorized access to the Service
- Interfere with or disrupt the Service
- Use automated systems to access the Service without permission
- Impersonate any person or entity
- Collect information about other users
- Use the Service for competitive purposes
- Resell or redistribute the Service
9. Intellectual Property Rights
9.1 Our Rights
The Service, including all content, features, and functionality, is owned by Fleetiqo and protected by:
- Copyright laws
- Trademark laws
- Patent laws
- Trade secret laws
- Other intellectual property laws
9.2 Trademarks
"Fleetiqo" and related logos are trademarks of Fleetiqo. You may not use our trademarks without prior written permission.
9.3 Feedback
If you provide feedback or suggestions about the Service, we may use them without any obligation to you.
10. Privacy and Data Protection
Your use of the Service is also governed by our Privacy Policy, available at https://fleetiqo.com/privacy.php.
We collect, use, and protect your personal data as described in the Privacy Policy. By using the Service, you consent to such collection and use.
For users in the European Union, your rights under GDPR are described in our GDPR Compliance page at https://fleetiqo.com/gdpr.php.
11. Third-Party Services
The Service may integrate with third-party services including:
- Stripe for payment processing
- Apple In-App Purchase
- Cloud storage providers
- Analytics services
Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for third-party services.
12. Disclaimers and Warranties
12.1 "AS IS" Basis
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or reliability
- Uninterrupted or error-free operation
12.2 No Guarantee
We do not guarantee that:
- The Service will meet your requirements
- The Service will be available at all times
- Data will be accurate or complete
- Errors will be corrected
- The Service is free from viruses or harmful components
12.3 Your Responsibility
You assume all risk for:
- Use of the Service
- Decisions made based on Service data
- Compliance with applicable laws
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
13.1 No Liability for Damages
IN NO EVENT SHALL FLEETIQO, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or use
- Business interruption
- Loss of goodwill
- Cost of substitute services
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.2 Maximum Liability
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF:
- $50.00 (FIFTY U.S. DOLLARS), OR
- The amount you paid us in the 12 months preceding the claim
13.3 Jurisdictional Limitations
Some jurisdictions do not allow limitation of liability for certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Fleetiqo and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Your User Content
- Your violation of applicable laws
15. Dispute Resolution
15.1 Informal Resolution
Before filing a claim, you agree to contact us at support@fleetiqo.com to attempt to resolve the dispute informally.
15.2 Arbitration Agreement (U.S. Users)
For users in the United States:
- Any dispute shall be resolved by binding arbitration
- Arbitration will be conducted by the American Arbitration Association (AAA)
- You waive your right to a jury trial
- You waive your right to participate in a class action
15.3 Exceptions to Arbitration
Either party may seek injunctive relief in court for:
- Intellectual property infringement
- Unauthorized access to the Service
- Violation of acceptable use policy
16. Governing Law and Jurisdiction
16.1 United States Users
For users in the United States, these Terms shall be governed by the laws of the State of California, without regard to conflict of law provisions.
16.2 European Union Users
For users in the European Union, Switzerland, Norway, or Iceland, these Terms shall be governed by the laws of your country of residence.
16.3 Other International Users
For users in other countries, these Terms shall be governed by the laws of the State of California, USA.
16.4 Export Compliance
You agree to comply with all applicable export and import laws. You represent that you are not:
- Located in a country subject to U.S. embargo
- Listed on any U.S. government list of prohibited or restricted parties
17. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Sending an email to your registered email address
- Displaying a notice in the Service
Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.
18. Termination
18.1 Termination by You
You may terminate your account at any time by:
- Using the account deletion feature in your profile settings
- Contacting support@fleetiqo.com
18.2 Termination by Us
We may terminate or suspend your account immediately, without notice, for:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- Abuse of the Service
- Any reason at our sole discretion
18.3 Effect of Termination
Upon termination:
- Your right to use the Service immediately ceases
- We may delete your account and User Content
- You remain liable for all charges incurred before termination
- Provisions that should survive termination will remain in effect
19. General Provisions
19.1 Entire Agreement
These Terms, together with our Privacy Policy and GDPR Compliance page, constitute the entire agreement between you and Fleetiqo.
19.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
19.3 Waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
19.4 Assignment
You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.
19.5 Force Majeure
We are not liable for any failure to perform due to circumstances beyond our reasonable control.
19.6 Notices
Notices to you may be sent to your registered email address. Notices to us should be sent to:
Fleetiqo
Email: legal@fleetiqo.com
Website: https://fleetiqo.com
19.7 Language
These Terms are provided in English. Any translations are for convenience only. In case of conflict, the English version prevails.
20. Contact Information
For questions about these Terms, please contact us:
21. Acknowledgment
BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.